heuristic evaluation | a finished system or a prototype | usability evaluation | - pick some user cases to evaluate, focussing initially on the most important ones
- for each window, page or dialog that appears during the execution of the use case, study it in detail to look for possible usability defects: violations of the principles and guidelines (the heuristics) discussed in the previous section
- write down a description of each defect and any ideas for how the defect might be fixed
| The process of systematically looking for usability defects in a user interface, based on a set of usability guidelines or principles |