Object Oriented Software Engineering   View all facts   Glossary   Help
subject > person or group > person > customer
Next persondepartmental manager    Upperson, stakeholder    Previous personstakeholder   

customer
(client)
subjectfact 
customeris a synonym of client2001-08-30 14:54:52.0
has definition A person who make decisions about ordering and paying for software (in contrast to user); customers are those who have the problem that is being solved by the development of software2001-08-30 14:55:09.0
demands new and updated software2001-08-30 14:55:09.0
expects software to be of high quality and to be produced rapidly2001-08-30 14:55:09.0
has goal either to increase profits or to run their business more effectively2001-08-30 14:55:09.0
is a subtopic of 1.4 - Stakeholders in Software Engineering2001-08-30 14:55:09.0
is concerned with efficiency2001-08-30 14:55:09.0
is concerned with reliability2001-08-30 14:55:09.0
is a kind of person2001-08-30 14:55:09.0
is a kind of stakeholder2001-08-30 14:55:09.0
likes software that helps their organization save or make money, typically by making the users and the organization as a whole more productive2001-08-30 14:55:09.0
makes decisions about ordering and paying for the software2001-08-30 14:55:09.0
may be a user of software2001-08-30 14:55:09.0
often want to understand the architecture so they can be confident the software is being designed well and can monitor development progress2001-08-30 14:55:09.0
should be involved in requirements analysis, user interface design and deployment, and also may play a role in design, quality assurance and project management2001-08-30 14:55:09.0
should be made to feel involved in the software engineering process resulting in fewer mistakes being made and greater acceptance of the finished product2001-08-30 14:55:09.0
wants software that solves problems at an acceptable cost in terms of money paid and resources used2001-08-30 14:55:09.0
stakeholdermust agree on requirements2001-08-30 14:57:46.0

Next persondepartmental manager    Upperson, stakeholder    Previous personstakeholder