Object Oriented Software Engineering View all facts Glossary Help |
subject > person or group > person > customer |
customer (client) | ||||
subject | fact |
customer | is a synonym of client | |
has definition A person who make decisions about ordering and paying for software (in contrast to user); customers are those who have the problem that is being solved by the development of software | ||
demands new and updated software | ||
expects software to be of high quality and to be produced rapidly | ||
has goal either to increase profits or to run their business more effectively | ||
is a subtopic of 1.4 - Stakeholders in Software Engineering | ||
is concerned with efficiency | ||
is concerned with reliability | ||
is a kind of person | ||
is a kind of stakeholder | ||
likes software that helps their organization save or make money, typically by making the users and the organization as a whole more productive | ||
makes decisions about ordering and paying for the software | ||
may be a user of software | ||
often want to understand the architecture so they can be confident the software is being designed well and can monitor development progress | ||
should be involved in requirements analysis, user interface design and deployment, and also may play a role in design, quality assurance and project management | ||
should be made to feel involved in the software engineering process resulting in fewer mistakes being made and greater acceptance of the finished product | ||
wants software that solves problems at an acceptable cost in terms of money paid and resources used | ||
stakeholder | must agree on requirements |
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